We want you to love your Flow! If you are not completely satisfied with your purchase you may return the item within 30 days of receiving it for exchange or refund. Item must be in its' original packaging with the original tags attached. Please return with a copy of the invoice you received to:
Flow Society RETURNS DEPARTMENT 214 W. 39TH ROOM 402 NY NY 10018
Sorry, shipping costs will not be refunded.
Exchanges: Once we have received your unworn item, we will ship out your replacement item the same day. An email will be sent with a UPS tracking number.
Returns: Once we have received your items, we will issue a credit for the full amount back to the card used for the purchase. An email will be sent informing you of the refund.
Credits can take up to 5-7 days to appear on your bank statement depending on your financial institution.